FREE Shipping on orders over $49. $5 Flat Rate Shipping on all other orders.

FAQ

How do I pick the right size for my dog?

First, visit our page on how to measure your pup and write down your dog’s measurements. Then look at the sizing guide provided on the product page. The sizing guide gives you measurements of the item. Chest and neck are the most important dimensions. You want to choose a size that gives your pup 2-3 inches of wiggle room. 

Still have questions? Send us a message on our Facebook page or email ourpuppypajamaworld@gmail.com.

What if I can’t find a size that will fit my dog?

All pups deserve to look great! If you can’t seem to find a size that will work for your dog, please get in touch with us. You can send us a message on our Facebook page or email ourpuppypajamaworld@gmail.com. We’ll ask for your dog’s breed and measurements and see if we can find something that will work for you.

How does OPPW handle shipping?

We offer free standard shipping for orders $50+. All other orders will have a flat $5 shipping fee.

Orders are typically wrapped and dropped off with the delivery service within 1-2 days. If we expect a delay, we will post a notice on the shopping cart page detailing the expected delivery time frame. 

Standard shipping will be delivered in approximately 2-8 business days (delivery time may vary).

We also offer expedited shipping for all orders for a $10 shipping fee. Expedited shipping will be delivered within 2-4 business days.

 

How does OPPW handle taxes on purchases?

What is your tax policy?

States vary in their requirements for sales tax and use tax.  Your purchase is subject to tax if your state imposes sales or use tax (unless the purchase is specifically exempt from taxation). Your state may require purchasers to file a return at the end of the year reporting all purchases that were not taxed and may require payment of sales/use taxes on those purchases. Check with state taxing authority websites for exact requirements and for details on how to file the required returns.

Colorado

Colorado HB 1193 requires online retailers to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31, and to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 3. The U.S. District Court has suspended enactment of the law due to an ongoing legal challenge brought by the Direct Marketing Association and others.

Oklahoma

We're required by Oklahoma law HB 2359 to provide this notice:  Tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website

South Carolina

 Payment and reporting information for South Carolina customers can be found on the South Carolina Department of Revenue's Website. S.C. Code Ann. § 12-36-2691(E)(3) requires us to provide South Carolina customers a notification of the total sale price amount for purchases from https://ourpuppypajama.com.

South Dakota

We're required by South Dakota law (SB 146) to provide this notice: The South Dakota use tax form and instructions are available on the South Dakota Department of Revenue website. Tax may be reported and paid on the South Dakota use tax form. 

Tennessee

Under Tennessee law, sales made through the internet are not exempt.  Purchases shipped to Tennessee may be subject to Tennessee Use Tax (T.C.A. § 67-6-210), unless an applicable exemption exists under Tennessee law. Tennessee use tax payments may be made through the Tennessee Department of Revenue's Website.

Vermont

We're required by Vermont law (H 436) to provide this notice: The Vermont use tax form and instructions are available on the Vermont Dept. of Taxes website. Tax may be reported and paid on the Vermont use tax form. 

What’s OPPW’s privacy policy?

We love our customers, and protecting your information is important to us. We don’t sell or lease your information to any other company, ever. This applies across all of our activities, including social networks, such as Facebook, and newsletter subscriptions. 

What is your Copyright policy?

All photos, images, videos, and written content appearing on this site are the property of Our Puppy Pajama World (unless otherwise specified). No content may be downloaded or reproduced in any way without the express permission of Our Puppy Pajama World.